Updated on 3-19-2014 by Simon Hill: Apple's iOS 7.1 update offers some snazzy new features and some welcome bug fixes. CarPlay tops the bill of iOS 7.1 features, but it's not all peaches and cream. It seems there are some iOS 7.1 problems that might spoil your day. We've added them in and pushed iOS 7.0 problems back to page 2, though they may still affect those who've upgraded.
Here are the iOS 7.1 issues we're hearing about with some advice on how to deal with them.
Problem: Rapid battery drain
This was an issue for a lot of people when the original iOS 7 update rolled out, but after updating to iOS 7.1 many users are reporting serious battery drain. Updated iPhones and iPads are proving slightly more power hungry than before for most people, but a few owners have encountered unusually rapid drops, with claims that as much as 50 percent of the battery life is disappearing within an hour, and that the remaining juice is draining away unusually quickly even when the device is not in use. There are various things worth trying.
Workarounds:
There are many ways to squeeze more juice from your battery and you may also consider some iOS specifics, such as turning off Background App Refresh in Settings > General, turning off AirDrop in the Control Center, turning off Location Services in Settings > Privacy, and consider turning off at least some push notifications via Settings > Notifications.
You should also keep an eye out for rogue apps guzzling more juice than they should. Double click the Home button and swipe away anything you aren't using. Be vigilant for battery drain when you use specific apps.
Potential fixes:
Hold down the Home button and the Sleep/Wake button until you see the Apple logo to restart your device.
Try going to Settings > General > Reset and tap Reset All Settings.
You could try erasing everything. Make sure all your precious content is backed up then take a look at how to factory reset an iPhone.
Glitch: Freezing and lag
A few people have run into an issue where the screen just freezes for a few seconds. It will just be entirely unresponsive at apparently random intervals and then start working again without any obvious cause. Sometimes it happens when opening or closing an app, or it may occur when a notification comes in. There's a chance this is linked to a specific app, so keep an eye on what's running.
Workaround:
Hold down the Home button and the Sleep/Wake button until the device restarts and you see the Apple logo.
Double tap the Home button and make sure you swipe to close anything you don't need running, and stay on top of this.
Potential fixes:
Make sure that your apps are up to date. The quickest way is to go to Settings > iTunes & App Store and make sure that Apps is toggled on under Automatic Downloads.
You could try resetting your settings via Settings > General > Reset and tap Reset All Settings.
You could also try a factory reset and restore via iTunes or iCloud.
If that doesn't work then contact Apple.
Problem: Touch ID not working
The iOS 7.1 update was supposed to improve the Touch ID feature, but for many users it seems to have broken it. Some people are reporting that Touch ID is now working much better for them, but others are struggling to get it to work at all after the update.
Potential fixes:
Head into Settings > Touch ID & Passcode and make sure that iPhone Unlock is still on. Try turning it off and on again.
Try going into Settings > Touch ID & Passcode and then tap on each fingerprint listed and choose Delete Fingerprint. When they're all deleted, try Add a Fingerprint to set it up again. Make sure that the Home button and your hands are clean.
If that didn't work, fire up iTunes on your computer and attach your iPhone 5S to try a restore. Choose your device in iTunes and click Restore iPhone … then work through the instructions. You can use iCloud instead, just make sure you have a recent backup first in Settings > iCloud > Storage & Backup then go to Settings > General > Reset > Erase all content and settings and when you set up your iPhone 5S again choose Restore from a Backup and sign in to iCloud to choose the backup you want.
Your last option is to take it into an Apple Store and show them the problem.
Bug: Wi-Fi not working or unavailable
We're not surprised to see people encountering Wi-Fi issues after the iOS 7.1 update; this seems like a common complaint every time there's a new platform version. Some people are finding that previously good Wi-Fi connections are now a bit flaky, others are reporting that Wi-Fi is completely unavailable and they can't connect at all.
Potential fixes:
Try switching Airplane mode on for 30 seconds or so, then turn it off and try connecting to Wi-Fi again.
Try holding down the Home button and the Sleep/Wake button until your device restarts.
Turn your router off for 30 seconds and then switch it on again.
Go to Settings > General > Reset > Reset Network Settings and then set up your Wi-Fi network again from scratch.
Try changing the channel on your router and check the rest of the settings.
Make sure that your router firmware is up to date.
Try a factory reset of your iPad or iPhone.
Problem: Bluetooth not working properly
Here's another common problem that also cropped up when iOS 7 came out. If you've been having trouble getting Bluetooth devices to connect properly, or your Bluetooth streaming has been choppy then you're not alone.
Potential fixes:
Start by holding down the Home button and the Sleep/Wake button until your device restarts.
Go to Settings > General > Reset > Reset Network Settings and then set up your Bluetooth pairings again.
Check the manual for your Bluetooth device. Is there a pairing button? Can you delete the saved pairings? Is there a firmware update?
Try a factory reset of your iOS device.
Glitch: Keyboard lag
Quite a few people have been reporting a significant lag on the keyboard when they type on their iPad or iPhone after the iOS 7.1 update. Luckily there's an easy fix for this one.
Fix:
Go to Settings > General > Reset and tap Reset Keyboard Dictionary.
Problem: Full screen caller photo gone
A lot of people are complaining that the full screen caller photo has been replaced in iOS 7.1 with a grey screen that has a photo of the contact in a small circle. This means it's harder to see who is calling at a glance.
Potential fix:
Sadly there's no way to get the full screen caller photos back right now, but a lot of people are complaining online and you can join them by submitting feedback to Apple. If enough people make a noise about this then Apple might just bring it back as an option in the next update.
Glitch: Sound muffled or low volume
A few people are reporting that the sound is muffled after the iOS 7.1 update and that the volume won't go as high as it used to go. This seems to be mostly affecting iPads and it should be easy to fix.
Potential fixes:
Always start by trying a soft reset by holding down the Home button and the Sleep/Wake button until the device restarts and you see the Apple logo.
There's a side switch on the iPad that can be used for mute. Check in Settings > General and see what is ticked under Use Side Switch To.
Plug in some headphones and test them and then unplug them again.
Try going to Settings > General > Reset > Reset All Settings and see if makes a difference.
If nothing works then head to an Apple Store and see what they can tell you.
Glitch: Auto-brightness not working
If you've run into issues with the brightness on your iPhone or iPad and it doesn't seem to be behaving as it should, then don't panic.
Potential fixes:
Go to Settings > Brightness & Wallpaper and toggle Auto-Brightness to off. Go into a dark room and slide your brightness bar to the bottom, all the way to the left. Now toggle Auto-Brightness back on again.
Try going into Settings > General > Accessibility > Increase Contrast and see if Reduce White Point is on.
That's all the iOS 7.1 problems and fixes we have for now, but we will add more as we find them. Please post a comment and share any issues or fixes you've encountered.
iOS 7.0 Bugs, problems, and fixes
These problems are for those of you still running iOS 7.0, though many of them may still impact or be useful to those running iOS 7.1. Let us know if any are helpful to you!
Updated on 2-11-2014 by Simon Hill: Added unable to send email problem and disappearing contacts glitch.
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Problem: Unable to send email
Some people have found that they are unable to send emails after the iOS 7 update. They can still receive emails, but when they try to send emails it doesn't work. For some people it's failing to send with an error message, for others email appears to send, but never arrives in the recipient's inbox. This seems to occur intermittently and it can potentially happen on various types of email account. There are a few things you can try.
Workarounds:
Double tap the Home button and swipe the email app up to close it. Then try restarting it again. It may work properly for a while.
Restart your iPhone by holding down the Home button and the Sleep/Wake button until you see the Apple logo.
Enable Airplane mode and wait 30 seconds then turn it off again and try again.
Potential solutions:
Select the email account that's giving you problems from Settings > Mail, Contacts, Calendars and tap on the Account section at the top where your email address is listed. Now tap on Outgoing Mail Server listed at the bottom and then tap on the Primary Server at the top of the next page. Make sure your email address is listed under User Name and then tap on the Password and re-enter it, even if it's already filled in.
You could try deleting the problem email account. Go to Settings > Mail, Contacts, Calendars select your email account and tap the Delete Account option at the bottom of the screen. Now make sure you have all the correct setup details and go to Settings > Mail, Contacts, Calendars > Add Account to add it again.
Go to Settings > General > Reset > Reset Network Settings and set up your Wi-Fi connection again.
Bug: Disappearing contacts
Do you find that your contacts sometimes disappear? You'll open up the Contacts app on your iPhone and find that it's empty, or some of the contacts are missing. You may find that they randomly return after a few minutes or a couple of hours. You could start by going to iCloud.com and logging in to check that your contacts are all listed correctly.
Potential solutions:
Go to Settings > Mail, Contacts, Calendars > iCloud and make sure that Contacts is toggled on.
Go to Settings > General > Reset > Reset Network Settings and then set up your Wi-Fi network again from scratch.
Go to Settings > iCloud > Storage & Backup and make sure iCloud Backup is toggled on.
If none of that works for you then you could always restore a backup from iTunes, assuming you made one. Launch iTunes on your computer, and go to Edit > Preferences > Devices to check Prevent iPods, iPhones and iPads from syncing automatically. Now plug your iPhone in, click on it in iTunes and choose Restore Backup from the Summary tab then follow the instructions.
Bug: White screen of death
A bug that seems to have cropped up for a lot of people, particularly on the iPad, but also various iPhone models is a random crash from the home screen which soft reboots the device and brings up a screen with the Apple logo. The background color matches the device, so a white iPhone will have a white boot up screen with a black Apple and vice versa. There's some suggestion that this is linked to the battery, but it's not clear.
Workarounds:
Press and hold the Home button and the Sleep/Wake button until you see the Apple logo to restart your device.
Try DFU mode, explained below under the Glitch: Stuck on Apple logo.
Backup and factory reset your iPhone.
Potential solution:
Apple has acknowledged this issue, Apple spokesperson Trudy Muller told Mashable "We have a fix in an upcoming software update for a bug that can occasionally cause a home screen crash."
Problem: Can't make or receive calls
If you've run into problems with making or receiving calls after updating to iOS 7 then you are not alone. You might find that people are trying to call you, but your iPhone is not ringing, or perhaps you are unable to make a call. Some people report calls apparently connecting, but the line seems to be dead and they can't hear the other person. Assuming you're not just in a dead spot (try making the call from another location), there are a few things you can try.
Potential solutions:
Go to Settings and toggle Airplane Mode on for five seconds and then turn it off again.
Make sure that Do Not Disturb in Settings is not turned on.
Go to Settings > Phone and make sure Call Forwarding is not turned on.
Go to Settings > Phone and check under Blocked.
Make sure you have the latest carrier update by going to Settings > General > About. If there's something available then you should be prompted to download it (make sure you're connected the Wi-Fi and your mobile network).
Make sure there isn't another iOS update by going to Settings > General > Software Update.
Try removing the SIM card, make sure it's clean and replace it carefully.
Try resetting your network settings via Settings > General > Reset > Reset Network Settings.
Go to Settings > Cellular and try toggling Enable LTE and/or Enable 3G.
Contact your carrier and make sure there's no problem on their end.
Try factory resetting your iPhone.
Glitch: Keyboard is orientated the wrong way
Occasionally, iOS 7 fails to identify the correct orientation of your device and produces a keyboard that is only partially on the screen, rendering it useless. It is a common occurrence after using the camera from the lock screen.
Solutions:
Slide across the screen and the keyboard will correctly orientate itself to the screen.
The glitch appears to be fixed in iOS 7.1 beta.
Bug: Control Panel and Notification Center don't appear
There have been some reports of an issue in iOS 7.0.4 that the Control Panel and Notification Center aren't accessible by swiping up or down respectively, or will work for a short period of time but eventually become unavailable.
Potential Solution:
Go to Settings > General > Accessibility > Assistive Touch. Turning this setting on and off seems to provide a fix for the issue, albeit it sometimes only a temporary one.
Glitch: Stuck on Apple logo
If your update went wrong then you may well find that your iPhone is stuck on a blank boot screen or on the Apple logo and it won't start up properly. You're going to want to connect to iTunes and try DFU (Device Firmware Upgrade) mode.
Potential solution:
Hold down the Sleep/Wake button to turn your iPhone off.
Open iTunes on your computer and connect your iPhone.
Hold down the Sleep/Wake button and the Home button together for ten seconds, and then release the Sleep/Wake button.
Continue to hold down the Home button until you see a pop-up on iTunes stating that "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Your iPhone screen should be blank, if you see a logo or message on it then you are not in DFU mode.
Select your iPhone in the left hand column of iTunes and select Summary then Restore.
You may need to install the iOS 7 update again.
Problem: Rapid battery drain
Many people are finding iOS 7 is more power hungry than iOS 6 was. You can find some general help
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